FAQS Shipping & Delivery
Where are they sent?
We ship to most EU countries (European Zone 1: Germany, Austria, Belgium, Denmark, Spain, France, Greece, Ireland, Italy, Luxembourg, Monaco, Norway, Netherlands, Portugal, UK, Sweden and Switzerland ). Taxes and customs duties may apply and are your responsibility. If your place of residence is not included in this list, write to us at firstname.lastname@example.org
How fast is the shipping?
Shipping in Spain is usually between 3-4 business days. Europe 7-10 days. Possible delivery delays due to the current situation.
Is shipping free?
- Unique: Free shipping to Spain / € 2.95 countries zone 1 EU / € 7.95 rest of the EU. Customs taxes and duties may apply and are your responsibility, upon delivery.
- Subscription: Always free shipping and 10% discount. Customs taxes and duties may apply and are your responsibility, upon delivery.
Can I update my shipping address?
No problem! Login to your account and change your address for future orders in the "billing" tab. If an order has already been processed, this change will affect your next order .